Monday - Friday 8am - 5pm
Saturday 8am - 3pm
I brought my 2007 Honda CR-V to TQ Auto Care on King St for an oil change and fluid service, and the experience was exceptional. Tony is a true professional—kind, honest, and incredibly proactive. He actually gave me expert advice on things I was already worrying about but hadn't mentioned yet, like winter tire replacement and the requirements for moving a vehicle across the border. To top it off, Tony applied an in-store discount I didn't even know existed and gave me coupons for my next visit. The technician was incredibly thorough and did a "super job" looking over my older vehicle. It is hard to find this level of integrity and care in the industry. Highly recommended!
CS Park Mar 24, 2026
Awesome experience, Tony was super helpful and made the whole process of getting my headlights fixed easy. Definitely gonna come back here!
Jaleel Debs Mar 24, 2026
This review is for Tristen he is the reason I continue to come back to Total Quartz they need more guys like him he helps me every chance he gets he is a very good employee for this company and definitely takes care of the customers needs and he is a good example of what good customer service is
Talon Cisecki Mar 23, 2026
Great service in all areas.
Fatimakenrick Lam Mar 21, 2026
Came in today to get my car serviced and was greeted by Tony. He was well-informed and did an excellent job answering all of my questions, ensuring that everything I purchased was compatible with the vehicles I needed them for. He also brought to my attention that some factory-recommended servicing was due soon, which funnily enough, is something the Infiniti dealership has failed to do in the past... it was strictly informative, no upselling or pressuring to get anything done immediately -- I appreciate that kind of service. In general, all of my TQ Auto Care experiences have been great, all of the staff I've met across multiple locations are very friendly and willing to assist you. I'd recommend going there to anyone in Waterloo region
Steve Singh Mar 20, 2026
Great people great service. Professional Reasonable and fast. Recently started getting my VW Tiguan and Hyundai Elantra serviced here. Very reliable.
Niraj Prajapati Mar 20, 2026
Amazing service. Tony ( king/Northfield) is always very helpful. Tells me if an issue but doesn't push extra work, just makes me aware.
rob gingras Mar 16, 2026
Definitely your first choice to go for great service and quality work done with no appointment needed. I am very thankful to them providing me quality service when I needed without setting up an appointment. Thanks Tony and all team members. I highly recommend this place.
Salman Zafar Mar 15, 2026
Tony was fantastic! He was very knowledgeable and helped with my concerns
David Cubillos Mar 10, 2026
Had a great experience with Tony. He was very helpful and got my tires done quickly. Will definitely come back.
KARAN SHER Mar 9, 2026
I don't write reviews often but Tony was fantastic and I had a great experience. I came in around opening on a Wednesday morning and was the only one in there at the time. It was about a 25 minute turnaround for a full synthetic oil change. Very pleased and will certainly be coming back.
Josh Rose Mar 4, 2026
I had an amazing experience with my repair. I haven’t ever had this such attentive care. I would definitely recommend this shop to anybody. Thank you!
Susan Hill Mar 1, 2026
Great auto and customer service. Went for my dashboard light that came on, Tony had a quick check and told me what the issue was. It was serviced promptly and had my issue resolved. I have been having my oil change and other services done there regularly and Tony is a really good manager who works to offer the best possible solution. Highly recommended to go there.
Puneet Feb 25, 2026
Excellent customer service from Tony. It’s nice to go to a garage that knows exactly what is wrong when you go in and mention what is happening with my vehicle. My right blinker wasn’t working. Tony was able to bring my vehicle in right away and fix it. I will return for all my vehicle repairs.
Lisa Roenspiess Feb 25, 2026
This was my first time here and I am happy I drove the miles to visit here. Tony’s reception, explanation and services was awesome. He also found out one of my wipers is not so effective, he asked if I want it fixed and I gave the confirmation… I recommend TQcanAuto.
Chiamaka Maduegbunam Feb 18, 2026
The guys there are super super nice and actually work WITH you, not just for your money
Reese Bender Feb 10, 2026
Amazing team, highly recommend. I have gone to them for 5+ years with 0 complaints. They provide the care and courtesy I could never find elsewhere. Great people, great service. Try them once and you'll have a new go-to mechanic.
Cara Feb 10, 2026
Tony was AMAZING!!!! Great customer service.
Akua Kodua Feb 7, 2026
I’ve been coming to TQ Auto Care for many years, and Tony has been taking care of my cars since my very first one. He’s incredibly knowledgeable, honest, and always takes the time to explain things clearly, which I truly appreciate. I’ve always felt that he genuinely cares about both the car and the customer, not just the repair itself. It’s rare to find someone you can trust so consistently over the years — highly recommend Tony and the team at TQ.
Bailey Qu Jan 31, 2026
Tony is the bestest
shubham malhotra Jan 31, 2026
I visited their Waterloo King Street branch multiple times. I highly recommend their services. They are professional, friendly, honest and very helpful. I would like to send my regards to Tony in that branch.
Olivia Mesta Jan 24, 2026
Can’t say enough about how much I love this place! These guys are Always efficient and professional with the repairs and offer fair and honest pricing. Tristin is incredible to work with! Great customer service overall and wouldn’t take my car for repairs anywhere else!
Holly Pawson Jan 21, 2026
Always an amazing experience at TQ. Super reliable and trustworthy! Tony and Bob and have both helped me and they're awesome!
Husain Miyala Jan 14, 2026
Outstanding prompt service.
Michael Ellis Jan 14, 2026
I’ve been using their services since 2023, and they never disappoint. Professionalism combined with great experienced mechanics. They know what they’re doing. Everytime my vehicle goes there, they perform basic checks and keep you informed about routine maintenance needs without being pushy(and without unfair practices). They’re my go to place for routine maintenance.
Ripesh Parekh Jan 14, 2026
I had a fantastic experience at TQ Auto Care. The team was incredibly professional, and they completed my oil change exactly on schedule. I really appreciated their efficiency and high quality of service.
Karan Dhiman Jan 9, 2026
Fast, welcome walk in where all another places require appointment
Kim Pham Jan 7, 2026
We took our vehicle into Tony and his team and I can't say enough about their service. They took the car in on a weekend, did an initial diagnosis on a Saturday and then further diagnosis on Monday. Gave us a range of cost, fixed the problem and came in at the low end of the estimate. Just a great experience start to finish. Would highly recommend them!
Bill Kinahan Jan 6, 2026
I had a great experience with this car service. The staff were professional, honest, and very efficient. Tony, the service advisor, was especially helpful — he took the time to explain everything clearly, kept me updated throughout the process, and made sure my car was taken care of properly. The service was completed on time, the pricing was fair, and the overall customer service was excellent. I really appreciated how smooth and stress-free Tony made the whole experience.
Abubaker Ali Jan 6, 2026
An amazing team of professionals ! The work was done quickly and very reasonably. They went out of their way to make the experience less stressful.
Ashley Gagnon Jan 2, 2026
Gill is a very good guy. His passion is amazing. I went there for snow tire change and he and his team gave great service
Jackson Pang Dec 30, 2025
I had an excellent experience here. They worked fast, and did the job in a short period of time! Tony was great to deal with. He kept me in the loop about the work and cost, and was clear and detailed in his communication. Overall, it felt friendly and trustworthy - exactly the kind of shop you want to hand your keys to. And the free merch was pretty nice too!
Trevor Nielsen Dec 28, 2025
I had an amazing experience at TQ Auto Care! They helped me get new winter tires for my truck, Tony explained which ones would be better too and the whole process was smooth and hassle-free. Special thanks to Tony and the entire team! everyone was super friendly, professional, and went above and beyond to make sure everything was perfect. Great service, fair pricing, and a welcoming atmosphere. Highly recommend TQ Auto Care for all your automotive needs!
Roohina Lakha Dec 20, 2025
This location is the best - short wait time, no appointment needed. I go here for maintenance for both of my cars. They were able to help me out with my issues very quickly and ably.
SW Dec 9, 2025
Great experience in getting new winter tires and rims. Tony was very helpful to explore options and was patient when we had to return the rims and get a new set. Great experience with the friendly staff as well.
Gary T Dec 12, 2025
Always fantastic service, tdy my car was checked out by Ben and Parthan and contrary to what I believed there was no engine leak. No charge for the quick check, I have been coming here for years they have always been honest and affordable, given great advice and fantastic quality of service and repair.
Liam D'Ulisse Dec 10, 2025
Friendly, helpful and accommodating staff!
Paul Guerriero Dec 6, 2025
Friendly and customer centric team. Got in 15 min before they close and got oil change.
Samer Kurmush Dec 5, 2025
Very honest mechanics! Encouraged me not to spend money I didn't need to. Highly recommended!
Misha Winterfeld Dec 4, 2025
Excellent service! Friendly and helpful whenever I have questions.
Angela Roorda Dec 4, 2025