4.9
Total 304 Reviews
Our Locations

Experience Quality Auto Repair and Service on University Ave E in Waterloo, ON

Waterloo, ON

Call 519-746-9050 now!

15 University Ave E

Monday - Friday 8am - 5pm
Saturday 8am - 3pm

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Additional Services

  • Registered Motor Vehicle Inspection Station
  • Authorized Goodyear Tire Dealer
  • Authorized Interstate Battery Dealer

Our Customer Reviews

Excellent Service and Great Value for Winter Tires! I recently visited TQ Auto on King St Waterloo, to purchase and install a new set of winter tires, and I couldn't be happier with the experience. From the moment I walked in, the staff was exceptionally friendly and professional. I appreciated their deep knowledge when advising me on tire options. They took the time to explain the pros and cons of different brands without any pressure, which made me feel confident in my choice. Not only was their advice spot-on, but I found their pricing to be very fair and competitive. The service itself was incredibly efficient. They promised a quick turnaround, and they delivered—I was able to get my vehicle back with the new tires installed on the very same day. It's rare to find such high-quality expertise combined with this level of customer service and efficiency. Highly recommended for anyone needing tire work or general automotive service!

Paul Oldford Nov 28, 2025

Just had my new winter tires mounted and balanced at TQ. The staff here are very friendly and helpful. I’ve had my seasonal tires changed here for several years, the price is right and it’s always a positive experience

Brandon Malo Nov 25, 2025

I had such a great experience with this business service! Tony and Gill at the front desk were friendly, professional, and went out of there way to explain everything clearly. The service was efficient and thorough, and I left feeling that my car was in excellent hands. I definitely be coming back and recommending this place.

ADA Y Nov 24, 2025

Super nice guys, honest and fair pricing! Thanks!

Emma van der Jagt Nov 21, 2025

Great service, staff is very friendly welcoming accommodating. Mechanics are great. Full transparency in service no surprises. Thank you will come back soon.

Raf Nov 19, 2025

Had to change Honda Pilot’s tyres to winter ones. Very smooth experience. Gill is the man. Too humble and too nice. Would defined recommend.

Uzair Ahmed Bhatti Nov 18, 2025

I cannot recommend them enough. The customer service is top notch. Tony and Gill - thank you so much for all your help!

Arjun Pisharody Nov 16, 2025

Great service, especially from Tony on front desk!

Bob Wilson Dec 7, 2023

The guys here are always so friendly and helpful! I always trust them to do reliable work on my car, and they don't try to oversell me on anything unnecessary. They're the best!

El Gillies Nov 15, 2025

I can’t say enough good things about this garage. Mechanics are friendly, efficient and hard working. Gill and Tony provide exceptional customer service that deserves to be recognized. Will definitely be returning. Thanks for going above and beyond

brad murie Nov 11, 2025

I had an amazing experience with Tony and gill they really went above an Beyond to help me with my car Super Friendly Honest and took the time too explain everything and if you need reliable and trustworthy people Gill and Tony are the ones for the vehicle

taiqian Cheung Nov 7, 2025

Fantastic Auto shop! would highly recommend them. Always friendly, fair prices, and honest service. Shout out to Balveer and Tony 🙂

Serhiy Pavlov Oct 31, 2025

Excellent customer service by Gill and Tony.

Mohamad Vafaee Oct 30, 2025

I have a very good experience with TQ Auto Care on King Street Waterloo. My car had a problem on Saturday morning when I drove it to work a few weeks ago. I found TQ online and called. Tony answered the phone. He was so nice and friendly. I went there at lunch time and met Tony and Gail. Gail was so nice and explained everything to me and suggested that my car break pad and rotor need changed soon. Later he called me and followed up and offered parts for me. I went there again on Thursday noon time. Tony was there. He was so nice and patient and answered every question I asked. I like to fixed my car there. I will recommend it to my friends. Thank you so much for everyone Who I met there. They did a great job !

Henry Yin Oct 27, 2025

Great customer service! Tony is there for helping you. Highly recommend!

Jonathan Rivera Oct 23, 2025

All staff are friendly and professional. Really enjoyed their services. Would like to recommend to all

Congyi Cao Oct 22, 2025

Excellent service, great communication. I I had an excellent oil change last week, and they also checked my tire condition. They found out my tires needed to be replaced, which was right on time!

Matilda Xiong Oct 20, 2025

This is my go to Place for my car. Tony is very professional and the team does a reliable and excellent job . Please visit this location for you car. You will love the work!

Pooja Jaura Oct 11, 2025

Tony was excellent.

Heidi Ibrahim Oct 6, 2025

Great service!!!

Abhishek Johnson Sep 30, 2025

Gill patiently explained the items that needed to be done and gave me some maintenance advice. Recently, they have a 50% off promotion, and a single maintenance service costs less than $70. It’s a great deal and worth recommending.

Adam Yang Sep 30, 2025

Awesome experience. Tony was professional, friendly, and fast. Highly recommend!

Ian Young Sep 29, 2025

Excellent service. We happened to be eating at a restaurant in the plaza and saw their advertisement signage. Went over and they took us in right away. They were very friendly and I would recommend this location for your next oil change.

Steve Smith Sep 26, 2025

Lovely front desk customer service by Gill and Tony. Great price for an oil change. The service was done in a timely manner.

Ramez Salama Sep 26, 2025

I am new to car stuff so i want to learn what is wrong with the car and how it is affecting tony was really helpful in making me understand what is going on with the car and answer any question i have, even with my vague description they understand and be genuine about it

param singh Sep 25, 2025

A very good and neat place to service your car. Highly recommended. Plus, Tony and Gill were welcoming and professional.

Libin Sebastian Sep 22, 2025

Excellent auto shop, been coming here for years and it’s always satisfying. Tony and Gill are very friendly and knowledgeable too.

Edison Sep 20, 2025

Tony and Gill help me with tires best shop in the town high recommend

Honey Bhangu Sep 19, 2025

Just got an oil change at TQ Auto care. It was really quick and excellent service by mechanic. Gill was very supportive during the process and identified the issue with my car. Highly recommended!!

Bhavik parmar Sep 13, 2025

Phenomenal customer service by Lovepreet.

Brad Murie Sep 13, 2025

Great service and great people what more can you ask for. Thank you

Blair Laakso Sep 13, 2025

Not many places go the extra mile anymore. The general manager at the King Street location does a fantastic job at making this location different.Very personalized service. You can always tell someone’s true intentions when you ask for help and they come through for you. Thanks for getting our car back on the road…

Joe Zappa Sep 2, 2025

I brought in aftermarket rims and tires for mounting and balancing (off car). The staff was professional and friendly. The service was great and efficient. The cost was on par with shops around town. When it comes to car maintenance, its best to buy the seller. This is the place I would trust to work on my car needs. Thanks TC Auto Care!!!

K L Aug 20, 2025

Amazing shop! Picked up a nail on a Saturday out of town and TQ helped me out massive. Rudy gave us amazing service and get it done quick! We had our 8 month old baby with us so this was hugely appreciated. Great team, great service, great shop! 5 stars!

Travis Pettipas Aug 16, 2025

The service that I have received at total quartz is more than excellent! Tony at the front desk is very friendly and knowledgeable. I have been having my vehicle serviced here for many years. I definitely recommend everyone to have their vehicle serviced here!

YO APELLIDO Aug 16, 2025

Fantastic staff and service. Highly recommend visiting the King street location if the wait is too long at the university location. Super quick service!

Novice Avenue Aug 11, 2025

Great price, no appointment, just drop-in, super friendly. Recommend.

Kirstin Martin Aug 7, 2025

Ran into a nail on the road and pulled into the first parking lot I could which was here. I walked in and asked the person at the front desk if I could throw my car up in the lift for just a minute to see if the nail had punctured my tire or hit anything else under the car. The person at the front was happy to help and put my car up on the lift for a quick inspection. Great service and super friendly people!

Adam Monaghan Jul 30, 2025

I recently had an oil change done with Total Quartz, and I’m very satisfied with the service. Tony was especially helpful—he provided a clear and detailed report on the condition of my car and made sure the oil change was done efficiently. The customer service overall was excellent—friendly, professional, and prompt. Highly recommend for anyone looking for reliable automotive service.

Ravi Savaliya Jul 27, 2025

It's a great experience as always. For any automotive repairs to swapping your tires between seasons for all types of vehicles TQ Auto Care is the best.

Niranjith Abeyasekera Jul 21, 2025

A big thank you to the very honest and reliable team at the king street branch!

Mukesh Bhingare Jul 17, 2025
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