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    Our Customer Reviews

    Great service, great price, and friendly people. You can't ask for more than that!

    Paul Hartig Feb 2, 2024

    This repair centre came highly recommended to me and from the first moment I arrived I understood why. Tony was wonderful and kind and the mechanics were terrifically skilled and patient with me. Look no further…you have just found the most skilled and surprise…VERY reasonable place to care for your vehicle n Waterloo!!!!!

    Carol Anne Judd Feb 2, 2024

    Great customer service

    Ahmed Aamir Feb 2, 2024

    Nice people good service they fixed my problem highly recommend

    pierre genest Feb 2, 2024

    Top-tier experience, shout out to the guys working there!!

    Sebastián Dueñas Feb 2, 2024

    Been here a couple of times and the staff is always phenomenal. Very helpful, informative and they the repairs done quickly. This is definitely the go to place to get your car serviced!

    Isaac Watsa Feb 2, 2024

    Always quality service from staff and mechanics. Don’t hesitate to visit them for oil changes and any mechanical work!!!!

    Novice Avenue Feb 2, 2024

    These guys are the best in waterloo. Good at their job and reasonable as can be!

    Anna Jan 1, 2024

    Best customer service and very kind and nice staff 😊

    Nooria Haidari Jan 1, 2024

    Great place, Amazing people. I went with my car having headlight issue. The store manager Tony helped me addressing issue right away and the team gave me a fair price right away. The whole vibe of the place is so good better then any manufacturer service centers.

    Sarabjot Singh Jan 1, 2024

    Guys are awesome fair price

    Pierre Gagne Jan 1, 2024

    Had a really great oil change experience at TQ. These guys were kind, knowledgeable, and not pushy at all. It was a quick service and they were very thorough. They offered a very fair price and were very helpful in choosing which package to use. As a first time customer it was a really good experience and I would recommend TQ to anyone in KW.

    Tim Lusignan Jan 1, 2024

    went to see tony today and had an amazing experience drove down from mississauga just to get my car serviced there very professionally and experience

    Shareef Kahloon Jan 1, 2024

    Tony was super nice clear and straightforward. They didn’t beat around the bush, and clearly told me what their capabilities were in terms of fixing my car. Would definitely recommend.

    Roger Chan Jan 1, 2024

    Best auto repair shop ever. Trysten and Tony are the best. Helped every problem I had and gave me good prices. Thanks Tony and Trysten

    Okoloto Kenneth Jan 1, 2024

    I have was not so happy with the first experience at the Kitchener location. However, I had a good experience at the Waterloo (University Ave) store. The receptionist Tony was very attentive and the mechanics were friendly and resolved my concerns.

    Marcelo Matos Jan 1, 2024

    Very honest People....very good mechanics...the best attention and good service...thanks a lot for fixed my car in the best way and in really short time

    paola parra Jan 1, 2024

    Very good service and kind staff.

    Xuntong Lyu Jan 1, 2024

    Tristen and Tony were super helpful and made the whole experience pleasant. They went above and beyond with excellent customer service. These guys are the best!

    Vesh V Jan 1, 2024

    Great service and recommendations.

    Ankur Patel Jan 1, 2024

    Best customer service!! All the guys working here are very kind and helpful.

    Melissa Capone Dec 12, 2023

    Just a quick shoutout to this auto service spot. Tristen at the front desk was amazing – super friendly, helpful, and made everything smooth. He set me up quickly and explained what was going on with my car. The mechanics here are legit too; they did a fantastic job. My car's running better than ever. Big thanks to Tristen for making the visit hassle-free and to the mechanics for their great work. I'll definitely be back!

    Yukun Zhan Dec 12, 2023

    Gave a good deal for tyres. Going to get my car serviced here. Lets see how it goes.

    Jagnoor Singh Dec 12, 2023

    Outstanding! Mr Lube had left me with a s tripped and significantly damaged lugnut and I needed to get back to Toronto that evening. The Regional manager and the team's significant effort, including working past closing hours, ensured the successful resolution of the issue. I appreciate the team's commitment, honesty and dedication to customer care. Additionally, the practice of seeking permission at each stage demonstrates transparency and professionalism.

    Jim Pantzos Dec 12, 2023

    I always change my snow tires here. Every time they did a good job. They were patient, professional and very friendly. Tony was very helpful. Highly recommend!

    Chang Sun Dec 12, 2023

    Great service, first come first serve.

    Kelly Diane Dec 12, 2023

    Great mechanics and costumer service. I have been visiting them for more than a year for tire changing, oil changing, wheel alignment and routine maintenance and every time I go there they offer the best service possible at the best quality. Heads up to Tony! who always goes the extra mile answering all my questions and attending my requests. They document everything and give report and recommendations for keeping my Elantra in great condition. I highly recommend Total Quartz if you are looking for clean, reliable and organized services.

    Diana Marisol Pacheco Ramirez Dec 12, 2023

    Fantastic service. Had a problem with one of my rims & they fixed it promptly. Special kudos to Tristan, who did a great job keeping me in the loop start to finish.

    Jude Campbell Dec 12, 2023

    Best mechanic shop in kw !!

    sharmake abdi Nov 11, 2023

    Very good service…

    JOBIN JOSEPH Nov 11, 2023

    Best auto repair shop I've ever met! Have been here many times, changed tires and oil, every time is very satisfied! They are really thinking about their customers and thank you so much for everything!!

    Keying Chen Nov 11, 2023

    Excellent as always

    Arshdeep Singh Nov 11, 2023

    Walk in service

    Sonal Vyas Nov 11, 2023

    Great people, great prices, very helpful

    Aritra Paul Nov 11, 2023

    Getting your car fixed is never fun but I found the mechanics at Total Quartz to be very friendly and informative. They made sure that everything I needed to fix on my car was comprehensive and aimed to get me the best deal possible on my car. I had my brakes fixed, winter tires change and windshield wipers replaced on my VW golf. I will definitely be coming back!

    Madison Baskin Nov 11, 2023

    Peter’s the best technician ever he always has the highest quality service ask for Peter next time you service your car at total quarts. Works quickly and high attention to details goes above and beyond thank you for your help!

    chris jebenian Nov 11, 2023
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