Monday - Friday 9am - 5pm
Saturday 9am - 3pm
The go to place for car maintenance and repair in Waterloo. They’re quick, friendly, and do a great job with communication. Wouldn’t go anywhere else, honest service and good prices. An easy recommendation.
Jack Barten Apr 20, 2026
I have been using the University Avenue TQ for a while. I have very good service and the prices are fair. I am not getting an upsell call either. They fix what you ask. I have a bad egr valve as well. No up sell to fix it immediately.
Chris M Apr 14, 2026
Extremely professional and honest. They were pleasure to deal with and truly appreciated their honest approach. They are always welcoming. I always go there and received the same quality work and would definitely recommend this shop to anyone looking for a mechanic that does quality work for a fair price.
hir rami Apr 13, 2026
Very professional and knowledgeable. Had a bad exhaust repair and they did superior work. Tristen was a pleasure to work with and I thank the mechanics as well for the amazing skills. Definitely recommended.
Chris H Apr 11, 2026
they were amazing i didn't have an appointment they helped with out an appointment appointment and helped me get my repair done when i needed there help . I highly recommend these guys for any of you repair needs
Sportszone Waterloo Dec 1, 2020
always had a great experience coming here! I'm from Toronto but whenever I find myself in Waterloo I stop by for a quick oil change/service
Daniel Nguyen Apr 7, 2026
Amazing place great customer service. Tristan is awesome. This is genuinely my go to spot no scamming or adding of random fees always willing to help. Would def stay as customer for the foreseeable future.
Eren Lu Apr 6, 2026
I had a really great experience here. Tristen was exceptionally helpful. I was on the phone back and forth with them a good five times trying to figure out what tires to put on my vehicle, and Tristen was SO patient and helpful and cheerful! And on top of that, the prices they gave me were good. I have been using TQ Auto Care for a few years now, but a different location. I have always had great experiences with them but I was really exceptionally pleased by Tristen's help this time! Highly recommend!
Catherine W Mar 31, 2026
Always a good experience at total quartz! The service that they provide is always very efficient and they provide excellent customer service to everyone that comes in! I also respect how honest they are and never try to upsell things that aren't necessary. I cannot recommend them enough!!
Emery Birrell Mar 31, 2026
This is definitely the best place to bring your car for maintenance. Everyone here is kind, professional, knowledgeable and patient to explain everything in detail. I have had the pleasure of visiting this place several times and have always been impressed with the efficiency of these guys. I can’t find enough good words for this team, but I can say a BIG THANK YOU and wholeheartedly recommend you guys to anyone looking for fair, honest and efficient service.
Jasmina Gavrilovic Mar 30, 2026
Experience here is always great whenever I come by for an oil change or any services. Shout out to Caleb at the front and the guys in the shop always doing an amazing job.
Joseph Natividad Mar 28, 2026
Came previously for an oil change, which was at a great price and done very quickly. A year later my car suddenly started having some issues so I brought it in and they diagnosed it within an hour. Ordered the parts and fixed it within another day! Caleb was very kind and helpful, gave me preventative tips too.
Jessica Cho Mar 23, 2026
Had a knocking sound when I applied the brakes. Was a missing caliper bolt and was replaced. Extremely professional and courteous plus knowledgeable staff. Awesome first experience and will definitely be going back in the future.
Bill Neumann Mar 20, 2026
Welcoming, honest and respectful. Upfront about what they charge and have guided me to appropriate experts if something was beyond their expertise. Great experience with these guys throughout the years!
M M Mar 20, 2026
Took my vw golf for a minor issue they fixed it within 10 mins, Tristan took care of my car very nicely..
shahul Hameed Mar 19, 2026
I needed two new front brake discs for my Subaru and Aryon diagnosed/resolved the issue all within a day. Caleb and Tristen were very pleasant to deal with. If I need any more work done in KW region, I’m going back to TQ!
Kyle Hameliy Mar 10, 2026
I can’t recommend TQ Auto Care enough! It is rare to find such genuine, honest people in the industry these days. The manager, Tristen, is an absolute standout. He didn’t just give me the runaround; he provided a completely honest assessment of my car and even shared some great tips for preventative maintenance to help me avoid future issues. You can tell he truly cares about his customers' safety and satisfaction over making a quick buck. Huge thanks to Rav, the mechanic who worked on my vehicle. The car is running great, and it’s clear he knows exactly what he’s doing. It’s a relief to have found a trustworthy team for my auto needs. If you want fair pricing and expert service, go see Tristen and Rav!
Karim Sayed Mar 9, 2026
The best shop in Tri-city hands down! Awesome customer service, friendly and knowledgeable mechanics. They did the job for a very reasonable price compared to other shops in town. No rip offs, no BS. Just amazing professionals. 100% recommended! Keep up the great work guys!
Anandan K Mar 6, 2026
I had a very good experience at total quartz today. CALEB the guy at the front was very informative and helpful, he made me assured that my car will be fix in short time and he did stand by his words. Even the mechanic Amit who worked on my car, did a fantastic job. I would highly recommend them...
Riken Patel Feb 28, 2026
Always have a wonderful experience at this location. Caleb is great, very friendly. Amit worked on my car, great service! You can really see the care put into the work. ❤️
E. Huynh Feb 28, 2026
I had a great experience at TotalEnergies. I went there to replace my tire, and the service was excellent from start to finish. The staff were professional, friendly, and very welcoming. The reception was very helpful and explained everything clearly. The work was done quickly and efficiently, and the quality of service was very good. I truly appreciate their honesty and customer care. I highly recommend this location for anyone needing tire service or vehicle maintenance.
Sirak Asfaha Feb 28, 2026
Edit: they're right, I was at the wrong location 💀
Hamza Feb 28, 2026
I had an issue with my engine shield dragging and got to know about TQ Auto Care from Gemini 😅. I drove right in and was received by Tristen (an absolutely nice guy!). He quickly got Angel to fix the issue on my car with some zip-ties. The level of care and customer service was something I wouldn't have ever imagined 💥. Top service and incredibly fast. Huge thanks to Angel and Tristen! ❤️❤️
Abdulsamad Adebayo Feb 25, 2026
Took my 2016 Dodge Challenger in for various issues with the front suspension and brakes. The customer service was professional and expedient. They were able to diagnose the issues and ordered the necessary parts for repiars. Aaron was my technician and fixed my car up so good that it feels like a new car! Absolutely incredible service. Will be servicing my cars with TQ from now on.
Fred Feb 18, 2026
I went there today to do wheel alignment. And the guy name tristen helped me and he also gave me a proper advice and fix my car quickly and perfectly.i would highly recommend this place for any car relayed issues.
Het Mehtà Feb 24, 2026
Had a great quick experience with these guys! Went in to get my car inspected and Caleb/ total quartz team were very welcoming, honest and respectful. I Would recommend to anyone with any car troubles 🍻
Nick Gingrich Feb 24, 2026
This place has been my go-to auto service in recent years. Even though my car is older, it runs so smooth thanks to these folks! Angel was the technician who took care of my car last time, and I think they charge just the right amount for great work. I also want to give a shoutout to Caleb, who has always been honest with me; like the rest of the crew, he's a true expert I entrust my car to!
Melih Can Feb 21, 2026
Great customer service!
Hamza Ouzilbenali Feb 18, 2026
Good service. Some issues that does not need parts etc and are only SERVICE have not be charged for regular customers ( Taking modes time). Thanks to Tristen Yap, Front desk service agent for his favor.
Jay Reddy Feb 18, 2026
Quick quality service at a good price and by welcoming and helpful staff.
Matt Feb 14, 2026
I had my tail light replaced and a wheel alignment done here. Parthin was professional, efficient, and everything works perfectly now. Great experience!
samuel xiong May 2, 2024
Great experience, had my battery fixed in 20 minutes. Great service
Darie Visan Feb 12, 2026
Excellent service.
Don McClure Feb 10, 2026
Excellent service and quick repairs. Good work and really friendly staff especially Caleb.
Matt Chow Feb 8, 2026
Great experience! Very fair service, thorough, and would highly recommend.
Kristen Turner Feb 7, 2026
They were quick and efficient and didn’t upsell me on anything.
kieran lam Feb 4, 2026
Excellent service. I’ve stopped by to have my tires retorqued and inflated, and the team handled both quickly and free of charge. I highly appreciate their professionalism and commitment to customer safety.
Tyler Feb 2, 2026
It's my go to place for any repairs or servicing I need. Very friendly staff and competent mechanics who are always looking to help and willing to take the time explaining the work being done for you. I always feel safer on the road after bringing my car in. Would highly recommend to anyone looking for a shop that'll take good care of your car!
Addison Zhao Feb 2, 2026
These guys are fantastic. They tell you like it is. No overcharging BS. Ive brought my 06 Honda Odyssey a couple times and Ive always felt very taken care of by them. Can’t recommend these guys enough.
Declan Lune Jan 31, 2026
Very friendly and chill crew! I think my knowledge on how cars work and how they're meant to be maintained is pretty sub-par, but the team is always patient with me in explaining things until the lightbulb in my head finally turns on (I'm sorry 😅). I've been going to them routinely to get my oil and tires changed, and they helped realign my tires as well! I appreciate their honesty and transparency - they've been my go-to ever since the auto-shop next to my residence relocated. Just keep in mind that they are first come first serve, so arrive earlier in the day if you're tight on time.
LemEnaid Jan 30, 2026