4.9
Total 245 Reviews
Our Locations

Experience Quality Auto Repair and Service on University Ave E in Waterloo, ON

Waterloo, ON

Call 519-746-9050 now!

15 University Ave E

Monday - Friday 8am - 5pm
Saturday 8am - 3pm

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Additional Services

  • Registered Motor Vehicle Inspection Station
  • Authorized Goodyear Tire Dealer
  • Authorized Interstate Battery Dealer

Our Customer Reviews

"TQ Auto Care provides fast, reliable, and honest oil changes. Abulhasan and the friendly staff deliver quality work and good value. Highly recommended."

Almas Ajmeri Mar 18, 2025

I came in expecting the same quality and friendly service as I have always received at the University St location. I was not disappointed. Great service as always.

Bruno Hache Mar 13, 2025

Incredible service, people and prices. Bob took the time to give me an excellent explanation and visual of what they were doing. Good genuine people here that really care about saving you money, time and headaches.

Kristen Corbet Feb 27, 2025

Great and friendly service, and they are open on Saturdays.

Sherif Abdel-Kader Feb 15, 2025

Friendly,fast & Responsible service. Highly recommend 👌

Rohan Warnakulasooriya Feb 13, 2025

Good with servicing and I highly recommend them to everyone and the workers are so friendly and nice to me and the price are reasonable and they also made my car new again lol

jide adekoyejo Feb 6, 2025

Friendly, efficient, They informed me about a possible issue and gave me the information to make the best decision

David Kidd Feb 5, 2025

I came here a few years ago for a tire swap so I decided to go back again to get a slow leak fixed. I got there early as no appointments accepted. They brought my car in and serviced it right away. No high pressure sales, but they recommended a rear brake job and showed me the worn pads so I decided to let them go ahead. Rates were very reasonable and service was quick - finished everything around noon. Bob is the nicest service advisor and he was great to deal with. Very glad I decided to change the brakes as some idiot pulled out of a side road in front of me today and I’m sure I would have hit them if the brakes weren’t new.

Brock Smith Jan 27, 2025

Bob and the team were great to help with a last minute tire repair and worked after close to get me back on the road.

Peter Garan Jan 22, 2025

Great place to get all of your auto service needs done. I have been going here for several years and I have been very satisfied with the quality of service and the fair prices. Bob is always a pleasure to talk to and has a great personality. Keep up the great work team!

Mike Schmiedtke Jan 10, 2025

Went here for the first time on a Saturday. Tony is very courteous and professional, and they had my car done quickly. Highly recommended, will visit for service in the future. Thanks!

Andrew Jan 5, 2025

I brought my car in for an oil change and was helped by Bob. I’ve been to total quartz many times over the years and have always been provided great, friendly, professional service. Bob spent the time to explain the upcoming services that are due per the owners manual and was very transparent with pricing and answered all our questions.

Jessica Wu Dec 30, 2024

Bob was fantastic! Did a winter tire switch in no time and very reasonable charges! Always taken care of when I'm here.

Mansoor Kaladgi Dec 11, 2024

Excellent service and went above and beyond to ensure my tire change was done before winter.

Aahil Hussein Nov 30, 2024

Bob and the crew provided amazing customer support and service. Recommend 100%

Miko Navarro Nov 15, 2024

Great staff and service, every time.

Tony Rodrigues Nov 8, 2024

Amazing service, work with you for pricing and value service options, but won't cut corners. No-appointment-needed is really helpful for those unexpected car troubles. Bob and Prem run an efficient ship, respectful and not condescending whatever your car knowledge. Been coming here with multiple vehicles since they took over the site around 4 yrs ago.

Alex Beilby Nov 7, 2024

Excellent service. Timely and professional And absolutely wonderful customer service from Bob!

Leyland Simmonds Nov 5, 2024

Hasan and Bob did great service as always 😃

Ryan Ill Nov 4, 2024

I just had an oil spray (undercoat) and oil change for a very reasonable price!! Bob, the Manager, , like me, is very, hmmm, how shall I put this? Frugal? Lol, so he appreciates a great deal like he gave me!! He was a delight to deal with and the rest of the staff had me in and out of there in a very short amount of time. They also checked my other fluids and topped up my coolant. I work in the industry and I would recommend these guys for any of your automotive needs!!

Dano McQuade Nov 1, 2024

Bob was a joy to deal with gave me the best deal I've seen after going to 4 different shops to get tires. everything that was ordered was quick to get and fast to be put together they even installed my wheel on the car for me in less then 20 mins I will be returning and letting the family know where to come get tires

Skyler-ross Tetreault Nov 1, 2024

When I visited, the shop was quite busy, yet I appreciated their no-appointment policy. They took my vehicle in for an alignment service without delay, providing exceptional service despite the high volume of customers. It has been three months since, and my vehicle is performing flawlessly. Highly professional service with skilled technicians—thank you for the outstanding experience!

Sahil Nadoda Oct 30, 2024

I recently had the pleasure of working with Bob for some mechanical service on my Honda Civic, and I couldn’t be more satisfied. From the moment I arrived, Bob was professional, friendly, and attentive & hilarious! He took the time to listen to our concerns and thoroughly inspected the vehicle. Bob’s expertise was evident as he explained the issues in clear, understandable terms, offering practical solutions without pushing unnecessary services. The work was completed super fast and he made sure we knew everything we needed to get new tires in the future it was nice that he took the time to actually tell us what we needed to know as girls who don’t care much about cars! Additionally, Bob ensured that we were aware of all costs upfront & problems with the car which made the experience transparent and stress-free. I highly recommend Bob for anyone seeking quality mechanical service—his dedication to customer satisfaction and technical skill truly set him apart! Thank you so much Bob! We will be back again for any other Mechanical Services

Tania Oct 16, 2024

Excellent service! My go-to auto shop for oil change and tire changeover. They are fast, friendly and very efficient. Great service for a fair price!

Zain Lalani Oct 13, 2024

They do rust proofing now! I took my car in for an oil change and found out they do rust proofing too. Jumped at the chance to have it done by this team, rather than another company. I've been going here for over 3 years and have always had exceptional service. They only recommend things that are needed, or close to it. So much nicer sitting in a waiting room watching TV, in a comfy lounge chair sipping on complimentary water, while they do my oil change. I have gone here for tires as well. The team is awesome courteous and professional.

Bobbi Gunn Oct 12, 2024

Being 64 yrs old I’ve had a few cars in my lifetime and mechanics. My current car is 12 yrs old. This has honestly been the best experience I’ve have ever had. They reviewed, explained and gave tips about what my car needed and didn’t need. Very knowledgeable. No hard sell just honest details about what I needed. I never felt more comfortable about leaving my car in their hands. Thank you so very much Bob for the amazing service and care. I will be back if ever my car needs attention. I feel great about driving up North to Sudbury tomorrow for thanksgiving. Cathy C.

Cathy Carpentier Oct 10, 2024

Fast and reliable auto servicing centre. Bob helped me understand what my car needed to get it running as efficiently as possible and out the door without breaking the wallet. My second visit here and I will definitely be making it my “go to” auto servicing centre for my future auto needs.

Daniele C Oct 7, 2024

I took my 2 cars to Bob and the crew and was very happy with the service. They were friendly , knowlegable and great people. see you again. Thanks. Rob.

Rob Williams Sep 27, 2024

Great service

Elizabeth Ayoola Sep 19, 2024

Bob and Tony were very helpful and honest. Showed me on my car what needs to be fixed. Would recommend to friends and family for service.

Kim Blancher Aug 31, 2024

Awesome service! Bob helped me and was super kind and knowledgeable!

Grace Nemeth Aug 30, 2024

Great Service from Tony and his team, super helpful

Aly hirji Aug 3, 2024

Bob and his team were amazing and really professional. It makes me come back to this location whenever I need service.

Mohammad Rakib Jul 19, 2024

I am very happy with the recent synthetic oil change completed on my 2010 Honda Civic. The attendant mentioned how well my car had been maintained, did not suggest any additional services required (there were none!) and did note a certain item I should watch and mention to my own mechanic. The waiting area was clean, cold water offered while I waited and the whole experience took only about 35 minutes. This location is convenient and I shall return!

Martha Lobsinger Jul 12, 2024

Had a great experience with TQ. Tony is extremely welcoming and the team provides great service. Won't be going anywhere else.

Nicholas Holes Jul 9, 2024

Had to go in last minute today to get a check engine light diagnostic test. Bob and the mechanics made the experience a fantastic one! Incredible service from first stepping foot in the place, right up to our car waiting for us at the door when we left! Bob made sure we understood things comprehensively and clearly, walked us through everything that was being done at all times and made sure we were aware of what we were being charged, etc. will definitely be returning here for an undercoat and any future work if needed! Highly recommend :)

Shannon Doris Jun 27, 2024

Amazing service!! Love the staff helped me so much and explained everything to me:)

madi shoemaker Jun 24, 2024

Tony was very helpful, quick, and respectful. I brought in my lifted CRV for an alignment quote. Definitely recommend this shop!

NLiteN Jun 22, 2024

This place is awesome!! I had a flat tire but unfortunately the key for my lug nuts was nowhere to be found. They tried everything they could to help me but to no avail. They pumped up my tire to enable me to get to a Nissan dealer where they have a master key. They went over and above and didn't even charge for their time. Great customer service!! Thanks so much!

Charlene Frey Jun 21, 2024

Excellent service, staff is very informative!

Georgio Kourvetaris Jun 20, 2024

First time there. Bob and Tristan were amazing. Friendliest guys, informative and no sales pressure. I will 100% be going here from now on. Keep up the good work fellas!

Joe Kirby Jun 17, 2024

5 star experience always. Been there more than 6 times in past 3 years for both the cars and unbeatable customer service and pricing every time.

GAURAV BHUTANI Jun 13, 2024

Never have. I walked into an auto body shop and felt extremely welcomed and taken care of. Fantastic experience

Ryan Labrie Jun 6, 2024

Come to the TQ auto care on king st N. They work quick and efficiently! Great guys and super professional. Update: been going these guys for years and have no complaints or issues at all. Very professional. Go see Bob at the front desk and he’ll answer any of your questions and concerns without any problem and with an amazing attitude!

Huy Nguyen Jun 22, 2023

Had a punctured tire and I was able to get it replaced same day and super fast! Well priced and Tristan is a super nice guy definitely recommend!

Noah Whitelaw May 27, 2024

Beat place in town. Fast and friendly service. One stop shop.

scott n May 23, 2024
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