Monday - Friday 8am - 5pm
Saturday 8am - 3pm
Very good service.
Mano Balaji Mar 28, 2025
Excellent service and very friendly! A friend recommended them and I will be going back for all the work on my car in the future! Thank you for being up front and honest, I had a great experience!
Chris Wickens Mar 22, 2025
I went to TQ Auto Care for an oil change and ended up deciding (of my own accord) to get underbody coating done as well. They were quick to inspect other fluids in the car and not upsell unnecessary options (eg. Unnecessary transmission oil change etc.) They also quickly and efficiently replaced my broken down controller arm and bearing with new quality replacements. My civic is driving like new again! Best autocare store in Kitchener for service and quality in my opinion! Located behind the Harvey's at Westmount and Highland Rd.
John Raveendran Mar 6, 2025
Friendly,fast & Responsible service. Highly recommend 👌
Rohan Warnakulasooriya Feb 13, 2025
Excellent service.Very friendly and professional staff. Highly recommend
sheruni fernando Mar 19, 2020
Shuba is the best
Victor Giang Feb 11, 2025
Cheapest oil change we’ve ever gotten, service was quick
Raynn Linfield Jan 21, 2025
Shubba is the best car maintenance advisor you will ever have. He works the front desk and he can save you thousands on your car's maintenance and repairs. Go here for oil changes and car fluids also.
T P Jan 10, 2025
Once the car was in the shop,they were quick.
J 9rxr Dec 21, 2024
If you value your time and want a stress free experience, look no further. I had called my normal dealership who I have used for years and they said the earliest I could get my winter wheels on was DECEMBER 20th! I picked my wheels up from them and drove to TQ. They looked busy, so I asked when I could make an appointment for my winter tires. They said "whenever you have time!" and I said "I have time now". They took my keys and before I could sit down, my car was in their shop getting the tires changed. Couldnt have been there for more than 30 mins before I was driving away with my winter tires on. Fantastic service for a fraction of the cost of the dealership! I'll be taking my vehicle there from now on.
Mitch Dec 11, 2024
Good service and attention to detail. They helped to check out my complaints amd attend to each one.
Ashwanth Ganesh Dec 8, 2024
Renny and shuba customer service was amazing they were very clear and visible while telling me what was going on with my car I will be coming back very soon i recommend to everyone
Kiros Tsige Nov 19, 2024
Highly recommend! Fantastic staff, 100% satisfaction with the work that was done and not to mention the hoops the staff went through to help me out ! Huge shoutout to Shouba.
Krista Hopf Nov 11, 2023
Customer service was veri atent, and expmleinme very correctly whats the issue with my car,thanks Renny
Cesar Gonzalez Oct 31, 2024
I recently visited for exhaust and oil change services and, as always, chose Total Quartz for their knowledgeable technicians and clear explanations of any issues in simple terms. A standout aspect of my experience is the manager, Shubha, who is exceptionally courteous and demonstrates a high level of expertise. Thank you for the consistently excellent service!
Sahil Nadoda Oct 30, 2024
Renny and shuba did excellent work on my girl friend car! I enjoyed the customer service, everything was clear and well said! Always going to be going to them to fix my car
Malik Evans Oct 8, 2024
This isn't my first time visiting Total Quartz, and the customer service has always been excellent. Renny, at the front desk, was friendly, thorough, and clear in explaining everything about my vehicle. I never felt like I was being taken advantage of, as the pricing was transparent, and future service recommendations were clearly outlined. I will definitely be back!
Lucy Sep 30, 2024
Great customer service. They Gentleman at the counter (Renny) was personable and professional. I’ll be back again for my next service and oil change!!
Micheal Helpss Sep 27, 2024
I’m from downtown Toronto and I had a bit of car troubles while working in kitchener. I brought my car to them at about lunch time worried that I wouldn’t be able to make it back downtown (home) after work thinking the shop would close before they got around to fixing it . But they managed to get the parts ( ignition coil 2 ) + new spark plugs as my car was misfiring . They fixed it JUST BEFORE they closed up shop for the day and I was able to drive home and get stuck in horrid traffic but non the less ! They fixed my baby and it runs great 🥰
Wes Henry Sep 27, 2024
We've been to Total Quartz a number of times now and we've always been happy with the service, their expertise, their willingness to discuss options, quotes, future potential fixes, things to keep an eye on. I've been really pleased each time I've gone and don't feel they're taking advantage of me as I've never lost my breath when handed a bill. I'll continue to take our vehicle there.
Becky Martin Sep 25, 2024
Took my car to a different garage to have my winter tires put on & left with a list of suggested repairs totaling around $1700, came into Total Quartz to get a second opinion & only ended up paying for the half hour of labor it took them to tell me there was nothing wrong with my car ( I actually had to insist they charge me for the labor). They obviously care about their reputation & I will definitely be bringing my car here from now on. Update: I have continued to use Total Quartz over the last 12 months & have had nothing but positive experiences, if you don't want to feel a like you're paying for potentially unnecessary repairs bring your car here. Update Sept 2024: I have continued to get my car serviced here over the last 3 years & have continued to have the same positive experiences.
Dan O'Connor Dec 5, 2019
Great service and provided a detailed explanation on the parts.
Thomas Vinoy Aug 27, 2024
I have been here couple of times now. I found them very transparent and honest. Thanks!
Vishal Patel Aug 19, 2024
Great experience at Total Quartz! The staff was friendly and efficient. They did an excellent job with my oil change, and the prices were fair. I’ll definitely be back!
Nahom Shanko Aug 1, 2024
We’ve used both the Waterloo and Kitchener locations. Great work, friendly and knowledgeable.
Janet Wagler Jul 13, 2024
Had a great experience with their quality of work and service they provided. Thank you so much for your quick service.
joseph jerald Jun 10, 2024
Shubha is the best manger.
Kevin Kim Jun 6, 2024
Absolutely The Best Team! Employees were super nice, I had picked up a used car for my wife and a tire was tighted by the past owner far past spec the kind mechanic took care of it for free. Thank you team!
Luckdoggz Jun 3, 2024
Best customer service and experience I ever had from mechanics.humble people
abdullahi jama Jun 1, 2024
Great service - received a quick oil change too with no appointment.
Wes Pereira May 31, 2024
Very friendly and knowledgeable staff. Reasonsbly priced. Would highly recommend them hands down.
Rebecca Kyle Jun 30, 2023
Went for an oil change. Received friendly, professional, and efficient service!
James Kim May 24, 2024